SHIPPING POLICY

Welcome to Mevsheros, a brand of CLOTHING WORLD LLC. We are a U.S.-based company committed to bringing you unique, custom embroidered apparel. To achieve this, we partner with specialized production facilities. This policy explains our shipping process from production to your doorstep.

For any questions, please contact us at contact@mevsheros.com.

1. Delivery Timeframe (Production + Shipping)

Our delivery process consists of two stages. Please combine both to estimate your total delivery time.

  • Production & Processing Time (5–10 business days): This is the time required to create your custom embroidered item. This includes embroidery, quality checks, and packaging. Our business hours are Monday–Friday, 8:00 AM – 5:00 PM (Eastern Time, ET).

  • Shipping Transit Time (7–15 business days): This is the time it takes for the carrier (e.g., FedEx, UPS, USPS) to deliver the package to you after it leaves our partner’s facility.

=> Your total estimated delivery time is 12 to 25 business days.

Please note: Delivery times are estimates and may be longer during peak holiday seasons or due to unforeseen international shipping delays.

2. Shipping Rates & Fees

We offer a simple, flat-rate shipping structure for all orders within the United States.

  • Standard Shipping: A flat rate of $7.99 per order.

  • Free Shipping: We are pleased to offer free shipping on all orders of $199 or more.

  • No Hidden Fees: The shipping rate includes all costs. We do not add any separate handling surcharges.

3. Order Tracking & Notifications

  • Confirmation Email: Once your order ships from our production partner, we will email you a shipping confirmation that includes your tracking number.

  • Activation: Please allow 24–48 hours for the tracking information to become active in the carrier’s system.

4. Shipping Area (U.S. Only)

We currently only ship within the United States. We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).

5. Sales Tax

In accordance with state and local laws, any applicable sales tax will be calculated and displayed at checkout based on your shipping address.

6. Order & Delivery Issues

  • Address Accuracy: The customer is responsible for providing a complete and accurate shipping address.

  • Damaged or Lost Items: In the rare event that your order arrives damaged or is lost in transit, please contact us at contact@mevsheros.com within 7 days of the expected delivery date. Please provide your order number and photos of any damage to expedite the resolution.

7. Returns & Exchanges

Please remember that our products are custom embroidered. For detailed information on returns for defective items, please see our dedicated Refund & Returns Policy page.

Customer Service

If you have any questions about shipping, delivery times, or any other inquiries, feel free to contact our customer service team. We are here to assist you.

Company Name: CLOTHING WORLD LLC

Company Number: L19000210979

Address: 5780 Sw 25 St, Suit 8, West Park, FL 33023, United States

Email: contact@mevsheros.com

Phone: +1 (786) 609 7048 

Contact Form: Click here

Business Hours: Monday – Friday 8:00 am – 5:00 pm (Eastern Time,ET)

Response Time: Our customer service team typically responds within 12 hours during business days

Thank you for choosing Mevsheros for your embroidered apparel needs. We value your business and look forward to providing you with the best shopping experience possible!